Outlook on the Web
Outlook 2016 for Mac
openr for Microsoft Outlook®
Quickly open business transactions from Outlook emails
Every day, millions of emails are sent from one person to another containing the number of a transaction or a master data record located in a business application. Various clicks are required to open them in the target application.
openr allows you to open transactions and master data records in business applications instantly from Outlook.
This can be a transaction (a lead, an opportunity, a quote, an order, a contract, a delivery, a project, a task, an invoice, a service ticket, etc.) or a master data record (customer, supplier, employee, etc.).
- More time for important things with fewer clicks
- Quick and easy storage of your enterprise applications as target system
- Central deployment of the add-in including configuration of your enterprise applications
Install our free of charge trial version to discover what MailScout can do for you.
Follow these steps to install the add-in:
In Outlook click File > Manage add-Ins.
On the Manage Add-Ins screen, click the + symbol above the table.
Select Add from URL and enter the corresponding URL from the desired variant below...
openr for ServiceNow
Identifies ServiceNow Incidents in the text of received emails and allows seamless opening in ServiceNow. > URL:
(Professional Version will also allow you to open Problems, Cases and KBAs - please contact us for further details)
openr for JIRA
Identifies JIRA transaction numbers in the text of received emails and allows seamless opening in JIRA. > URL:
openr (Universal configuration)
Identifies transaction numbers in the text of received emails and allows seamless opening in the target application. > URL: